The Upcoming 8th Annual VMS User's Conference is May 5th- 7th 2011.
Visit our User's Conference site.
HVACR Week- "Where the Industry Meets"
September 21-23, 2011
Indiana Convention Center-
Indianapolis, Indiana
VMS is pleased to announce participation in “HVACR Week” scheduled September 21st through 23rd, 2011 at the Indiana Convention Center in Indianapolis, Indiana. We will be located at Booth 661.
HVACR Week brings together three events to create a single, comprehensive industry expo under one roof. This mega-event will be a true destination for the HVACR industry, covering the gamut from design to installation to maintenance and service.
Residential and commercial HVACR contractors will team with designing/specifying engineers and facility managers to learn about the latest trends in the industry and the best business improvement tactics. Plus, the top manufacturers and industry suppliers will be on hand to show off their latest products and services.
We look forward to seeing you at Booth 661.
Employee Spotlight: Susan Norris
 This month we are pleased to welcome the newest member of the VMS team, Susan Norris, Customer Support Analyst. Susan will be working with the VMS team doing in-house support for our new Ventus software release and the VMS graphical software product. Susan received her Bachelor’s Degree in Finance and Economics from Thomas College, Waterville, ME in 1999. She comes on board with extensive knowledge and expertise, having spent several years working as a portfolio assistant in the private wealth industry for several mutual fund companies in Boston. She said that she has always enjoyed learning new software, and finding solutions to difficult problems. We are all looking forward to getting to know Susan better and even though she has only been with us a short while she has already become an valuable member of the VMS team!
Personal Profile:
Originally from Somerset, New Jersey, Susan comes from a large family, has five sisters, eight nieces and two nephews. Susan loves the beach and after visiting with friends in Pensacola she decided in May 2007 to make her home here as well. Susan and her husband, Christopher, love animals and have three dogs (Logan, Bella, and Maggie) and two cats (Millie and Grant). Susan is an Advisor to the Youth Group at Cathedral of the Sacred Heart and a Notary Public in the State of Florida. She loves running, biking, taking her dogs on long walks, spending time with friends and family, having cookouts at her house and of course going to the beach.
Please join us in welcoming Susan Norris to VMS !
VMS Advanced Dispatch Board
The information contained in this webinar will be useful for anyone who uses the VMS Dispatch Board. From setting up your dispatch board list to creating and finding tickets in the most efficient manner, these items, and a host of others, will be covered in our upcoming internet training session.
Date: Wednesday, May 25th, 2011
Session Length: 1-2 hours
Session Time: 1:00pm Central Time
Location: WebEx (login instructions to be provided upon registration)
Cost: $200
Trainer: Nelda Schoppert
Topics include, but are not limited to:
- Setting up your Dispatch Board List.
- Dispatch Board Options for Set Up “Filter” criteria.
- Company set up options (headers, fonts, column widths, etc.).
- Creating new tickets in an efficient manner.
- Ticket Options, miscellaneous options from the board
- How to find tickets and Q & A
We expect a high number of attendees for of this session and would encourage you to sign up as soon as possible.
To register please call or email Linda Bishop: (800)-476-0094.
Dispatch Board Tips
Here are some of the tips we will cover this month:
- Refresh Vs. Rebuild
- 3 Easy Ways to Speed Up your Data Entry Process
- Site Limits Exceeded - Override?
- What Determines Ticket Priority?
- How to Look Up Attached Documents Once the Ticket Has Been Posted
Click HERE to read more and follow the steps.
VMS Referral Program
Please click image to open up pdf document.
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