Testimonials

"Using the Field Mobile Service application has enabled us to rapidly turn work tickets into invoices, improving our cash flow and profitability.”

101

"The ability to create the dispatch board itself from colors down to filter sizes needed is great!"

"It’s nice to know we can continue to use the same software and support team for many years to come thus saving us time and money while maintaining a state of the art system."

Ventus Mobile Field Service

Ventus Mobile Field Service transforms your service department into an automated, flexible and efficient operation. By equipping your service technicians with either PDAs (personal digital assistants) or laptops, you can:

Eliminate duplicate data entry because your admin staff no longer needs to re-enter technicians’ hand-written work orders into your software system
Increase productivity by streamlining equipment, customer and parts history communications between your dispatcher and technicians
Reduce transportation and mileage costs by sending technicians directly to jobs, without unnecessary trips to the office to submit work orders and timesheets
Simplify dispatching using a one-click process
Improve cash flow through quicker invoice turnaround and on-site invoicing capabilities
Decrease frustrations by eliminating the need to chase technicians for timesheets

Integration with @Road GPS
Mobile Field Service has a tightly-built interface with @Road GPS to further enhance your mobile operations. Use mapping overlays from the Dispatch Board and color-coded pin-tracking for service trucks to optimize dispatching and maximize technician productivity.

Key Features Include:

  • Compatibility with Windows Mobile PDAs or Windows-based laptops
  • Customer signature capture
  • Equipment, history and service records
  • Labour and billable hours tracking
  • On-site invoicing
  • Field status notifications to dispatch
  • Optional in-field printing options
  • Location tracking, turn-by-turn directions and geo-fencing with @Road GPS

 

AttachmentSize
Technology Selection Handbook | Aberdeen Group (PDF)906.15 KB
11Reasons.odp3.92 MB